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Advocate

Box not working

My now box stopped working same time as my sister's. I went and bought the new now stick. That doesn't work either. Won't load the now app just thinks about it then cuts off. All other apps work just not the now app. 

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Champion 3

Re: Box not working

@Boxproblem101 

 

Hey B

 

Have you taken any remedial action, like pressing the factory reset button on your box and, BTW, what box have you got?

 

 

UK Bob

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Community Manager
Community Manager

Re: Box not working

Hi @Boxproblem101 ,

 

Sorry to hear about the issues you are encountering with your device. 

 

Can you please let us know the version of the app you are running?

 

You should be able to find this out by heading to My Account.

 

Thanks

Karl

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