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Anonymous User
Not applicable

Box logging me out every couple of months

Hi has anyone else had this problem. I can be watching sport it whatever when it will log me out then asks for email & password. I am 88 and just had a stroke so not able to do it so my friend has to do it. She logs on on her iPad and then I can watch sport again. Does anyone else have this? Thanks

1 Reply
Tony-D
NOW Team Member
NOW Team Member


@Anonymous User wrote:

Hi has anyone else had this problem. I can be watching sport it whatever when it will log me out then asks for email & password. I am 88 and just had a stroke so not able to do it so my friend has to do it. She logs on on her iPad and then I can watch sport again. Does anyone else have this? Thanks


Weird weird problem there @Anonymous User I've never heard of it myself to be honest. The box does stay plugged in at all time yeah?