This has been a on going problem for the last couple of years it’s a Now TV problem .use the online chat to complain and ask for some credit on your account.I don’t think Now Tv have any intention of fixing this.
I only subscribed to Sky Sports through Now TV a few weeks ago (I subscribe to the entertainment and sky Cinema packages without issue.
The constant blurring of the picture is very annoying and quite embarrassing as I have a friend visiting to watch too! (Part of my support bubble!)
I have too broadband speeds and no issues in any other networks or streaming services!
The blurred problem has been around for quite some time .Go on to the online chat and see if they can help you it’s frustrating but don’t give up just yet have to admit I haven’t had the problem for a while now.Check your broadband because online chat will ask you don’t let them blame your internet because it’s a now tv problem.