So I havnt used my now tv box in a while and I go to plug it in and it was giving me a blank screen so I was going through the nowtv help and it suggested turning off and on so I did that and no still didnt work so I reset it no but now it comes on as let's get started and i try to connect to the wifi get half way to my password and resets and have to do it all again i have tried like 10 times now so any advice is much appreciated many thanks
Everyone seems to be having bother with the screen going blank but still have sound. What worked for me was, go into settings and find display, change the display settings from 720 bp to 16.9 widescreen ( still fits the screen)or 4.3. Click ok and it will give you time to select and it says something like yes works fine, select and click ok.
You loose some high definition but it no longer cuts out, you can also change it back later.
Hope it helps
I’m having the same issue upgraded to a smart tv but the now tv box when watching movies goes blank I can still hear sound just no picture it’s very frustrating tried everything you guys have suggested and it still happens 😞 unfortunately my smart tv won’t let me install the app as they haven’t got rights too