Hi @Anonymous User
When you pushed and kept holding in the pin for about 30 seconds in the small reset hole on the back of the older nowtv box did you leave the box switched on and left your television powered up on the correct HDMI channel ?
Normally when you hold in the pin for around 30 seconds your TV screen whilst holding in the pin will change with the Lets Get Started Message where you need to setup the box again from scratch.
If that doesn't work you could try pressing the Home Button 5 times quickly followed by pressing the FF button 3 times, quickly followed by pressing the RW button 2 times on the remote to access the secret screen to reach the factory reset option.
Though i doubt the box will allow you access to the secret menu whilst the box is in a continuous reboot loop that you seem to be encountering.
Strange both boxes are encountering a problem at the same time, where i am guessing you have tried rebooting your Router.
