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Mentor

Beta test box

Hello,

 

we we have been sent the beta trial box but can't get and thing to load up apps or programmes?

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30 Replies
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Legend 5
Legend 5

Re: Beta test box

@MalcW discussions about the new box aren't allowed on the main boards. Can you see the private board?

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I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
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Legend 5
Legend 5

Re: Beta test box

@MalcW

 

Welcome to the forum.

 

We wouldn't be able to discuss anything about the beta trial in this public part of the forum, there is a special area that you can use - when you go to the community homepage http://community.nowtv.com/

do you see a section near the bottom called NOW TV Smart Box Beta Trial?

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Scholar

Re: Beta test box

@Andy i think there are a few who can not get access to the private board,myself included.

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Mentor

Re: Beta test box

No I don't see it.

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Mentor

Re: Beta test box

Access denied which is a great help as removed one of old boxes to test and the thing not working and am going to have to wait until 1st May to put the old box back on. Grrrrrreeeeat!

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Legend 5
Legend 5

Re: Beta test box

@MalcW If artesea hasn't already, I'll send you a private message to try and help, although I'm limited in what I can do

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Mentor

Re: Beta test box

I've got a beta box but can't see the private thread. Who do I contact? Thanks.
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Advocate

Re: Beta test box

I'm allso getting access denied. 

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Legend 5
Legend 5

Re: Beta test box

Message Karl the current Now Forum manager. He can check who is on the list. If you are on the list he can request you get access to the private forum. Unfortunately until folk see you in the private forum they have no way of knowing that you are genuinely part of the trial. NDA prevents sharing of information with people who are (or you suspect might be) outside of the trial. I will report this as abuse. If genuine trialists should bring to forum moderators attention quicker. If not the Now team should be able to confirm this too.
Please take a moment to click thanks or marked as solution if this answered your question. I am a community contributor and pop on when I can.