Showing results for 
Search instead for 
Did you mean: 
Anonymous User
Not applicable

Amazon Prime app doesn't load

I was happy to hear that the Amazon Prime app is available on Now TV boxes now. 

I can access the app, however, as soon as the sign-in page pops up the device freezes completely. 

Has anyone had the same issues? 

I already removed and re-added the app but to no success. 



1 Reply
Legend 5
Legend 5

Hi @Anonymous User


Maybe plough through the trouble shooting steps in the link below .


Start with step 6 first and update the software on your Nowtv branded device even if you are on the same version number.