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Anonymous User
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7 Day sports pass

Just purchased a 7 day sports pass, it shows as being paid and ready to go on nowtv site but when i go to watch sports the message on tv screen says 'Unable to complete purchase on this device, please go to www.nowtv.com/tv passes to choose a product or offer. When I go there nothing helps. Havn't got a clue how to sort it out

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

The advice on this linked thread below worked for another person, but don't know if it will work for you.

 

https://community.nowtv.com/t5/NOW-TV-Box-black/Can-t-use-my-Sport-Day-Pass-on-my-black-NOW-TV-box/m-p/538671#M14999 

View solution in original post

1 REPLY 1
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

The advice on this linked thread below worked for another person, but don't know if it will work for you.

 

https://community.nowtv.com/t5/NOW-TV-Box-black/Can-t-use-my-Sport-Day-Pass-on-my-black-NOW-TV-box/m-p/538671#M14999