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Anonymous User
Not applicable

2 now tv boxes in one house - only 1 updated

Hi everyone,

 

I have 2 Now TV boxes - black but only one updated to new EPG.

 

I have now swapped the boxes round to see if the one that has not updated now will.

 

Grateful for any suggestions.

 

Thank you so much!

 

alex

1 ACCEPTED SOLUTION
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

The updates are being sent to the boxes in a phased rollout, which is probably based on the serial numbers of the boxes. Your other box will update automatically at some point in the next few weeks, so there's no need to do anything at your end.

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2 REPLIES 2
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum.

 

The updates are being sent to the boxes in a phased rollout, which is probably based on the serial numbers of the boxes. Your other box will update automatically at some point in the next few weeks, so there's no need to do anything at your end.

Anonymous User
Not applicable

Thank you so much Andy! Truly appreciated! I will swap the boxes back and wait for the update. 🙂