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deshepherd
Advocate

Re: ⚠️ Blue screen on your box / stick

Was getting blue screens tonight. Watching Riviera s3e1, NowTV box, Samsung TV + Yamaha AVR, original PSU but probably not supplied HDMI cable.

Found this thread and noticed the 60sec comment so started checking ... blue sceen is flashing up for ~1sec every 60secs *exactly* at the start of th eminue - after program ended went to the menu page and there's a similr flick to blue screen and back *exactly* as the time display in top right corner ticks forward a minute.

As others have commented this has been a persistent problem since the new "homepage" wasa introduced ... and like most other comments, I hate the new look and thought the previous more minimalist style was perfect.

 

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Bob12
Advocate

Re: ⚠️ Blue screen on your box / stick

Spoiler
Spoiler
I seem to have cured problem by going into settings on Now TV a d switching the picture resolution to 720.
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oliverm12345
Advocate

Re: ⚠️ Blue screen on your box / stick

Getting the same thing we have got three boxese and they all have blue screen flash dose not matter which tv or movie we have on tried different tv to boxese but no luck. Getting very tired of it fast. Its all started on the last big update which looks pants. If it was not brocken why play around with it

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Chris_McNeill96
Advocate

Re: ⚠️ Blue screen on your box / stick

Bad santa now tv box sony tv. started experiencing this issue tonight. Has any resolution been found? Only started the subscription again in the last week and tempted to cancel if the issue continues. 

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Kay1
Advocate

Re: ⚠️ Blue screen on your box / stick

Doesn’t matter what time of day but it does only happen when watching something (anything) on catch up. Watched a film “live” and the blue screen never appeared !


We have a now tv black box with original cables on a Samsung smart tv.

 

Again, these issues only started after the update ...have treated ourselves to the movie package for Christmas ...currently paying for a blue screen every minute ! 

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KHackett
Advocate

Re: ⚠️ Blue screen on your box / stick

It seems it is happening to anything I am watching. I have a now tv black box and I have it connected to my LG tv. 

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JK7
Advocate

Re: ⚠️ Blue screen on your box / stick

Constant blue flashing will be cancelling if it doesn't improve, ruins viewing

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fixx
Newbie

Re: ⚠️ Blue screen on your box / stick

I've had the same issue - blue screen appearing during viewing, including on the navigation menu. Also only on the new layout, no problem on the previous one. 

 

Used original box, and HDMI cable, both of which were previously fine.  Connected to an LG TV.

 

I checked after seeing this comment, and yes - once I timed it, it happens every 60s! 

 

Fortunately I've got a smart TV with the NowTV app installed on that, so I've been using that instead of the box, with no blue screen issues. It doesn't make me keen on a continued subscription though, given this issue has been going on so long without resolution 😞

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f1charlie
Mentor

Re: ⚠️ Blue screen on your box / stick

Only just started getting this today on Sky Sports channels.  Getting from about 1600.

 

Sony KD-49XE8004.

 

Have switched to 720p but then I'm paying an unnecessary extra £3 a month!

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DSumeray
Advocate

Re: ⚠️ Blue screen on your box / stick

Thank you!
I've changed to the app on my Smart TV. Actually much more convenient but
for people who rely on the box, this ongoing problem is shameful.
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