28-09-2020 20:27
Not sure how to describe it other than a square/rectangle in the top left corner of the screen. Its only on the sky sports but when we press down to the channels it goes off. I will add a pic of it if i can
Solved! Go to Solution.
28-09-2020 20:31
Hi @Anonymous User
Found a workaround.
Go to Apps Store, then select the NowTV App, then click on Go to App, then once on the old UI go to the Sports and watch from there.
28-09-2020 20:35
@schnapps That worked, how strange tho🤷♀
Thanks for the help 👍
28-09-2020 20:38
Hi @Anonymous User
It seems to point towards a glitch or bug on the latest new look home screen page.
There has been a few bugs and glitches since the new home page layout was rolled out by NowTV in the last couple of weeks 😠.
28-09-2020 20:40
Thanks for this also, mine started doing it today. Thought it was TV but tried another TV and it was still present.
28-09-2020 20:44
how do i get rid of strange square
28-09-2020 20:47
I have the same problem on any sky sports channel, after a few seconds of being on the channel I get the shadow top left. I have only just recently purchased a new now tv stick and subscribed to sports.
any help appreciated.
28-09-2020 20:49
Hi @Anonymous User @Anonymous User
Have you tried this workaround ?
Go to Apps Store, then select the NowTV App, then click on Go to App, then once on the old UI go to the Sports and watch from there.
28-09-2020 20:55 - edited 28-09-2020 20:57
worked for me - many thanks !
seems to be lower quality but no square .
29-09-2020 20:14
Had same problems tried on another TV - same
Did a software upgrade on stick then Restart from the menu
Sorted!