31-10-2020 18:39
was watching the bbc waiting for the boris announcement and the tv screen has gone blank while using the nowtv stick.
have been able to use other apps like youtube but now tv stick has stopped working.
what has happened please?
03-11-2020 8:56 - edited 03-11-2020 8:56
@Anonymous User
Is there a light on the Stick? If not, it, or its power supply, have failed, or become disconnected.
You can try any alternative USB power supply with a suitable connector to see if power is the problem, but if the light doesn’t come on on the Stick, then that is the problem.
With power to the Stick, and it plugged into the TV, press the button on the side of the Stick, and hold it in for over 15 seconds.
See if this brings it back.