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nats
Advocate

movie

why cant i watch a movie on sky cinema when i have payed my bill? 

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@nats 

What device are you using as you have tagged this in the NOW stick section?

Are you 100% signed on the app? Go to the settings cog and it will show you what account (if any) is currently signed in.

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

5 REPLIES 5
gavs82008
Legend 5
Legend 5

@nats 

What device are you using as you have tagged this in the NOW stick section?

Are you 100% signed on the app? Go to the settings cog and it will show you what account (if any) is currently signed in.

FYI that I do not work for NOW, just a NOW customer trying to help
nats
Advocate

hello and yes iam i can watch all the restnof the christmas movies but i would like to watch santa claus t movie!! its coming up saying this contest is unavalible!! why?? when i can watch t rest of the movies!!! i think now tv as gone down hill

nats
Advocate

iam not saying u are but i do think now is goin down hill alm i want is to watch my fav movie!! xx

gavs82008
Legend 5
Legend 5

@nats 

I know and don't worry I don't work for NOW, so it's all good. 

FYI that I do not work for NOW, just a NOW customer trying to help
gavs82008
Legend 5
Legend 5

@nats 

That's because the Santa Claus the movie is on Amazon Prime and not NOW. The studio who owns distribution for the film in the UK is ITV.  

FYI that I do not work for NOW, just a NOW customer trying to help