14-05-2020 10:22
14-05-2020 10:34
Hi @Anonymous User
See if there is anything in this linked guide that helps.
https://help.nowtv.com/article/remote-control-troubleshooting
If nothing in the link works reboot both your Router and NowTV Stick and try the repairing again, but this time move the remote controller closer to the back of the television where the stick is located.
Give this a try and if no luck post back and either myself or other helpful forum members will provide you with some further advice.
14-05-2020 10:34
Hi @Anonymous User
See if there is anything in this linked guide that helps.
https://help.nowtv.com/article/remote-control-troubleshooting
If nothing in the link works reboot both your Router and NowTV Stick and try the repairing again, but this time move the remote controller closer to the back of the television where the stick is located.
Give this a try and if no luck post back and either myself or other helpful forum members will provide you with some further advice.
19-05-2020 21:22
Thank you for the advice i have left my grandparents now but will try again tomorrow fingers crossed!