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Anonymous User
Not applicable

hand set flashing green light by battery compartment

no connection to internet any suggestions ?

 

                                                                   flirter.

1 ACCEPTED SOLUTION
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

See if there is anything in this linked guide that helps.

 

https://help.nowtv.com/article/remote-control-troubleshooting 

 

If nothing in the link works reboot both your Router and NowTV Stick and try the repairing again, but this time move the remote controller closer to the back of the television where the stick is located.

 

Give this a try and if no luck post back and either myself or other helpful forum members will provide you with some further advice.

View solution in original post

2 REPLIES 2
schnapps
Legend 5
Legend 5

Hi @Anonymous User 

 

See if there is anything in this linked guide that helps.

 

https://help.nowtv.com/article/remote-control-troubleshooting 

 

If nothing in the link works reboot both your Router and NowTV Stick and try the repairing again, but this time move the remote controller closer to the back of the television where the stick is located.

 

Give this a try and if no luck post back and either myself or other helpful forum members will provide you with some further advice.

Anonymous User
Not applicable

Thank you for the advice i have left my grandparents now but will try again tomorrow fingers crossed!