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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Stop baby buying pass

Does anyone know if there are any parental controls / logout options that'd stop my 18 month old daughter grabbing the NowTV remote and constantly buying new passes?

BBC iPlayer

I can't watch live tv on BBC iPlayer????  I can on ITV ch4 and ch5 but cant pause rewind etc on those... Help 

Turning off the stick

Hi, we have a smart tv with only 2 hdmi ports. Port 1 has our home cinema/surround sound system connected to it and Port 2 has a splitter with our freesat box connected to one input and the nowtv stick on another. The splitter will auto-switch if a d...

Now TV Stick

Every thing has been working fine since I brought my Now stick a few months ago.Had issues with my internet which is sorted  now, though my Stick is not working the qhite line is not coming on either. I was swapped onto different TVs, also the romote...

Resolved! No connection

Have been watching this morning but now it says I am not connected to internet, but I go through process and restart device and it still says not connected...anyone else got same problem???

Setting up a NOW TV Stick for parents

Hi, I'd like to set up a NowTV stick on my TV for my parents so they only have to enter their wifi code. Is this possible or will all the account details (NowTV, BBC, ITV etc) all need to be re-entered when they plug it in?

Device Recommendations for NOWTV

Hi, We've really enjoyed the NOWTV stick (which we were sent for free), but are finding that over time the remote refuses to connect more and more often, and the WiFi increasingly fails to connect until we reboot either the stick or our router or bot...

Now tv stick

I have a now tv account and box with most passes subscribed to already, I would like to buy the new now tv stick with voice control remote, if I buy one from amazon with an entertainment pass included will my normal now tv account continue as usual t...

NOW TV BOX AND STICK NOT WORKING

My NOW TV stick AND my NOW TV box in another room will not work.I have had both over 2 years but for the 5 days neither will load, I have followed all instructions to repair (turned on/off, hard reset, reset network, moved stick etc etc etc.....) - n...