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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Device Changes Limit

Hi, Yesterday I signed up for the £20/month Sky Sports deal.Excellent deal, and I added the NOWTV Boost.Today my Smart Stick has started to overheat to an unacceptable level.I am guessing it's to do with the addition of boost, as this has not happene...

Resolved! New Stick with promotions - existing account user

Hi guys, My girlfriend is in remote isolation and I mailed her a new Stick with 1 month Cinema and Entertainment and a Days sport. I think she also got her a free Sky Store rental? Anyway, she's been watching on her iPad and phone with her own accoun...

Now TV stick

I have a new stick. It connects to my internet ok, does an update, turns off and back on again. What happens next is, the words Now TV flash changing colours on my TV screen. Can someone help me please ?

Now TV stick

Hi, I have a new stick. Trying to set it up. It seems ok to start, connects ok to my internet and does an update, then turns off and back on again. But now all that happens is the words Now TV are on my TV screen flashing different colours. Can someo...

Now TV stick problem connecting to the internet

We have various TV's in the house, all connected to Virgin with 2 Wifi extenders in the house too.  The TV in my toddlers bedroom had a NOW TV Stick connected so they could watch Netflix, this has worked completely fine until today when it simply won...

stvlsc by Advocate
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  • 2 replies
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Resolved! Now TV stick no sound

I am having issues with my new stick.. when I try to use Netflix, watch films there is no sound? But there is sound if I use YouTube or watch cartoons. What do I need to do, it's annoying? I'm just trying to watch films 

New Now TV remote for the NOW TV stick

I lost my yellow remote for the Now Tv smart stick so I followed the instructions given to get a new remote through Sky accessories. The remote arrived and it will not link up with my stick. When I look at the remote I got it says it is for the Now T...

Resolved! New NowTV stick remote won't pair

Unpacked new TV stick and remote, followed instructions for connecting to tv to power supply and  and putting bateries in remote. Green light flashes on remote but tv screen on HDMI1 just remains blank. Looks like it's not pairing. I can't even find ...