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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Now TV Stick keeps updating

I received a Now TV stick today. I plugged it in, selected my network and it started an update. Once complete it resets and when it boots back up it wants to update again. I have done this 5 times now. I have also done a factory reset in between twic...

Keep getting 009 error

Hi my nowtv stick will not connect to the internet, I keep getting a 009 error code.i have tried resetting both the stick and the router with no joy. I have a firestick in the tv that works ok and Netflix works on on the tv.i have tried my sons nowtv...

Error 009

Saw this on another post : "I fixed mine, it may help others that are scratching their heads as to why it worked before firmware update not touched anything else but now it doesnt work At home I'm on Virgin, I have a Netgear Super Hub 2 being used as...

Now tv boost 5.1 not working.

Hi all, I've just purchased a nowtv stick along with cinema and boost. Now the 1080 upgrade is working fine but I cannot get 5.1 sound. My set up is samsung 4k tv and onkyo nr686 amp. I have plugged the stick into the amp and I only get stereo and di...

Resolved! NOW TV App through BT TV - apps?

Evening - Sorry if this is a stupid question, but I have NOW TV app through my BT TV package. I pay for Disney Plus but cant get it on my TV, so was pleased to see I can get it through NOW TV. As I don't have a Now TV Box or Firestick it seems I cant...

Error message (2)

Just for info,  the menu is on screen, I just can't access anything via the remote. This would be useful as I could at least check the settings 

Error message

I have a Now Stick, together with an Amazon Firestick. Both were working perfectly last night. Firestick working today. However, the Now stick has the message "Sorry,  something went wrong. We're on it, we'll be back shortly". My first action was to ...

Problems activating Now tv Smart Stick

I have received my NOW TV Stick today, halfway through setting this up when they ask to put the code to, this site is not working it keep saying ops something went wrond, tried on ipad, laptop still having the same issues, am i doing...