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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Now Tv stick not activating

Hi, I have a now tv account and normally watch it on my smart tv. I have now bought a stick so I can watch it up stairs, only problem is when I input the code and try and sign into my account it says oops something went wrong!!Help please

Box or stick?

Hi, can anyone help me? Want to watch Now TV, on a non smart TV, what's best, a box or a stick? New to all this and can't get any support from Now TV! Will I still get freeview?

Unauthorised bank transaction

I have opened my bank statement to noticed that I have been charged 3 time this month, 3.99, 8.99 & 11.99. I have never signed up for those, never watched anything. Please I need a refund. Can't find a contact details anywhere. TThank you

Now TV stick no hdmi connection

Hi, I recently brought a now TV stick & it's been working fine untill tonight, now when I turn my TV on it says no hdmi signal. IV tried it in both hdmi ports & on a different TV but still won't work, IV even tried a different lead. Any help is great...

Best of catch up not working

Anybody know why catch up has stopped working on my stick and everything takes so long to load. If done updates and a hard reset still no good.Any help please.


Just got my new WiFi activated today. Purchased a new stick followed all the instructions and at the end it says oops something went wrong. We are experiencing technical difficultes try again later. Please help

Resolved! TV Stick delivery

Hello I've had BT install broadband but still haven't had a delivery for the Now TV. No stick or box etc Is it normal to be waiting for the stick to be here afterwards? Paul 

NOW TV Stick error message when trying to activate

I'm hoping someone can help, or be able to open a technical issue case with Now TV. I've tried on several occasions to activate my Now TV Fire stick. I get to the stage of entering in the activation code that it provides to redeem the vouchers. But e...