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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Resolved! NowTV app not working

Hi all, I'm wondering if anyone could help me, my now tv stick isn't working (NowTv app only) Netflix, YouTube and all other apps are working. When I click on nowtv it re direct me too the apps. I've restarted the app and router connection is excelle...

App store fix

Thanks for signposting me to use the app from the app store. I can now see the titles of the programs I watch, easily search, remove from my watchlist and most importantly when I want to switch from one program to another I can do so easily without b...

Missing episode

Hi this weeks episode of below deck Mediterranean seems to be missing again.  Hayu has it up but there is always a delay on now tv can you please advise when this will be loadedthanks

WI-FI To Ethernet

I am at present using WI-FI for my stick but would like to Ethernet cable,every time I try to change settings i can’t see how to change, ideas please

NowTV Stick going in the bin

I am now fed up with the NowTV stick and it going in the bin to be replaced by a FireTV stick. The new NowTV firmware update keeps saying "Connecting" and yes I can press back to get to the menus but that is rubbish. The final nail in its coffin thou...

Unable to view one of my passes

Was advised to reset stick by online chat as my movies were missing. Did so and was given a code to insert on now tv activation. However, I can now view movies via my phone and tablet so it's not letting me insert code to let me view on my television...

Not able to watch my pass

Hi! I have the sports week pass, just trying to get it to work for the F1, but whenever I use the now TV stick on my Samsung TV it just takes us back to the title page... No error messages, no option to restart or log back in, just back to the TV gui...

Now TV bundle stick entertainment pass

Hi, I just bought a not TV stick with 2 month entertainment pass from now TV website (£26.99). I followed the set up instructions and it said I had two months included and put a pass code. Whenever I try to watch an entertainment show, it just asks m...

NowTV 5136 new interface glitchy.

I'm disappointed the NowTV app has been removed from the home screen. I'm trying to use the new interface but it keeps switching to the home screen. Trying to browse live sky sports channels or switch from sports to sky movies will just unexpectedly ...