Showing results for 
Search instead for 
Did you mean: 


Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 0 replies
  • 21 thanks


Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 0 replies
  • 1 thanks

View Bitrate

Hello, I just bought a NowTV Stick as it seems to be the best way to get 1080p/5.1 given Apple TV, Xbox, my TV etc all don't support one or more features of boost... is there a way to view the current bitrate of a stream? On all my other devices, jus...

Now tv stick connection issues/crashing

I have had a now TV stick for around a month now, in the last 2 weeks it has been endless issues with it, apps such as channel 4 and 5 stopping and going back to the homescreen, the stick crashes and wont even register the remote after a few minutes ...

Switching off

Hi Is the Smart Stick meant to switch off after a long period of inactivity i.e overnight as ive just noticed the white light is still on this morning, and i know that the boxes used to power down ? ThanksRichard

Remote turning tv off but not Nowtv stick

When I power off using the Nowtv remote my tv powers down but the tv stick stays on, if I power up after a short time the screen saver is on but if I power my tv after a longer time I just get a blank blue screen and I have to reset the Nowtv stick b...

Now TV Not Working

Hi, I have tried every method listed for my Now TV smart stick remote control but it still isn't working. Which contact number do I ring to order a replacement remote control please? 

Resolved! Now TV remote not working

Hi, I have a NowTV remote which has just stopped working. Its less than 4 months old so should still be under guarantee but I cannot find a telephone number to contact customer services. I got online chat working for the guy to disconnect me after he...

now tv stick

So my LG TV does not support Now tv any longer so do I need to get a stick for my tv to continue watching now?

Scroll down

Hi I have the now tv dongle for the telly and it won’t let me use the arrow down on more episodes to select which one I want to watch only gives me the option to play how do I do this please thanks