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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 13302 Views
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25090 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 13081 Views
  • 0 replies
  • 1 thanks

Now tv stick won't update

I've tried to use my now tv stick after a couple of weeks and it said it needed to update,  have tried this but each time on restart just back to the same screen.  Have tried a factory reset , again it says its doing the update but then when it resta...

Darren2 by Mentor
  • 2736 Views
  • 14 replies
  • 1 thanks

Remote

I have lost my remote where can I get a replacement and how do I know which is the right one

Marcia by Newbie
  • 435 Views
  • 2 replies
  • 1 thanks

Resolved! Spam email Membership purchased

Hiya, I have just received a couple of email, one with an invoice attached that I haven open, saying that I have purchased a cinema membership through amazon. When I log into my account it says I have a membership but I have contacted amazon and they...

Error code 23

I keep getting error code 23 when trying to watch Poker Face. It tells me to come back later or to try to sign out and back in again, I have done this, closed down the app and even rebooted my iPad, but nothing works. Any suggestions? Many thanks

Offy66 by Advocate
  • 942 Views
  • 4 replies
  • 0 thanks

Now membership

Just signed up to new membership…is Now going to send me the stick to plug into my tv, to enable me to watch my items on my tv?

GIDU1 by Advocate
  • 458 Views
  • 2 replies
  • 1 thanks

VPN error

Now TV is telling me I am trying to use with a VPN when I am not.I have not changed anything in the set up - broadband is the same etc etc Have tried logging out and in again and resetting to no luck. Any suggestions?

Making Subtitles Permanent

I’ve just bought a Stick today, so I can get subtitles, as the NowTV App on my TV doesn’t support them.And I can get subtitles just fine now, on an individual episode, e.g. True Detective on my Entertainment Pass, but when I go to the next episode, I...

RoyB by Legend
  • 13036 Views
  • 16 replies
  • 8 thanks

NOWTV stick remote

Please can someone help with my frustration!!Had my now tv stick now for a few years, and honestly, I love it.  Even added all the bedrooms in the house to it, but after 4 years of loyal service, my remote has died.  Didn't think it would be an issue...

Rach85 by Advocate
  • 587 Views
  • 2 replies
  • 1 thanks

Resolved! Now TV app requested new update software in y tv

Turned on my TV and the Now App keeps requesting to update the software going to setting and select update now.. every looks fine 100% updating The TV is not downloading the updated app ... its been 3 days .. same thing .. roku stick works fine i thi...