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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 13267 Views
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25046 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 13055 Views
  • 0 replies
  • 1 thanks

Resolved! Pass redemption

Hi, I have recently purchased a now tv stick that includes one month cinema, one month entertainment and a days sky sports.Its states to redeem at set up. I thought I had redeemed both the cinema and entertainment pass, however the cinema pass hasn't...

Resolved! NowTv Sticks frozen

Hi there. I have two NowTv Sticks which have suddenly become stuck on the homepage. I have rebooted my router and carried out resets on both the sticks. I can only get as far as pairing the remote controls (new batteries fitted) but they won't pair a...

Now TV smart remote

Hi my smart remote has suddenly stopped working and has a green flashing light near the batteries 

Voice Search

What am I doing wrong on using Voice search?NOWTV SMART STICK TV shows prog suggestions when I give input;I try to select one I want; using either "OK" or "play" buttonsdoesn't start required programme

Geluk by Expert 2
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  • 4 replies
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Resolved! Multiple tv sticks

I have a now TV stick, however my darling 18 month old son decided to dunk the remote in the dog's water bowl! It's looking just as expensive to replace the remote as it is to buy a while new stick etc. If I buy another stick, can i just put my accou...

New Look On NOW TV?

Hello! i have noticed that whilst being away from home for a week, my TV Experience has been completely changed!? What happened to the old NOW TV layout and why wasn’t I made aware of the change? It looks more like Sky Q now and less of the colourful...

Resolved! unable to connect phone to Tv

Hi! I am frustrated now not being able to speak to a staff to help me.. i normally use my phone as a remote control to my tv when watching nowtv on my television. I am now not able to do that. There suddenly seem to be no connection between my phone ...

Stick do i sign out when not using

just signed up with stick.  Do I have to sign out when not viewing in order to save Internet limit or does it disconnect automatically I do not want to have a big broadband bill to find out

Remote not pairing

I’ve had the stick since March and I often need to pair it with the remote. Currently, the stick will flash the green light constantly as if it is paired, but has no control over the stick whatsoever. The stick is not scanning to pair the remote, so ...