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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Resolved! Subtitles

HiI'm not sure if I have the right heading for this question I'm sure someone will put me right, the problem I have is I have subtitles on the Gold channel only and would like to turn them off can anyone help please. Devil

Continue Watching not working

Anyone know the cure for Continue Watching not working, on TV Stick? Programs are there to see, but when you click on them, you only get spinning balls forever. Tried Help Chat - they said buy a new stick, after factory reset, router reset etc did no...

Resolved! Sky sports on demand

Does anyone know where to find sky sports on demand on the now tv stick, I can find it on the iPad but not on the stick, thanks in advanced 

Does Stick support mirroring from laptop?

Hi All,I want to be able to wirelessly mirror my laptop display to a non-smart TV (with HDMI inputs). The laptop is running Windows 10 and is Miracast  - "connect to a wireless display" enabled.Can the NowTV Smart Stick do this?Many thanks.

Using Now tv stick on LG 4K tv for frame rate

I have an 4K LG webOS smart tv (2020 model) that has now tv app already on. I have both sports and boost passes to watch in full hd and at 50fps. When watching live sport it doesn’t show in 50fps and picture quality seems to dip here and there. If I ...

Resolved! Free 1 day pass for Sky Sports with NOW TV stick

I have today installed a new NOW TV stick to my TV. All the setup has worked fine and I can see the menus and channels OK. The stick purchase price included a free 1 day Sky Sports Pass. I cannot see the Sky Sport Pass on my NOW account although the ...

Error in the player message

Can’t watch anything on my brand new NOW TV stick. Try to load a show and ‘Sorry, there was an error in the player’ is all I get. For everything. Anyone else having the same issue? 

Resolved! Wont play movies

I am using the NowTV stick and struggling to play movies. When i select to play a movie on the home page it diverts me to the Apps. There is no NowTv app so waste of time. Why am i unable to play movied that i search for? 

Now Tv app gone

Now TV APP totally gone. No channel list to browse for shows ie: Discovery, ATlantic, History etc.. so useless to me - will be cancelling.

Christmas category missing

Hi, the Christmas channel came up on all of my devices but has now disappeared from my stick & TV apps, it is still on my 4k box? I have tried updating & resetting.  Any suggestions?Thanks