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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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NowTV failing to start

Hi, I have been enjoying NowTV via A Roku stick for some time. Yesterday, when I clicked on NowTV, the screen showed “NOW” and returned to the normal Roku screen showing a number of channels. Other channels continue to work as normal eg BBC iPlayer. ...

Resolved! New Now TV App not working on Roku 3500EU

Hi  Is anyone else still having trouble launching the new NowTV app on their Roku 3500? It wont open and just kicks me out. No help from web support. I have raised a complaint and can see that this is an issue amongst other users. Does anyone know ho...

Resolved! Cant get on my app

Hi , I’ve got a roku stick I can’t load now tv from my apps it just tries for a few seconds then returns to my apps page , it’s been working fine , but the  past 5 days I’ve had the problem.all the other apps work ok.ive turned it off and on ... dele...

Resolved! IR remote and NowTV stick

HiHave two NowTV sticks that have stopped communicating with IR remotes. Not sure when they stopped working Did a factory reset - and now stuck at a pairing request - where I do not have a pairing button on my remotes - batteries face opposite direct...

Now tv stick

Hi all does anyone know why now tv have stopped selling now tv sticks on their website?

sb64 by Scholar 2
  • 5 replies
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Now TV stick not finding my wifi

My stick was working fine off my house WiFi, then all of a sudden it has stopped finding it. It finds the neighbours but not mine which is about six foot away. I have restarted the router and stick, I have also reset the stick by pressing the button ...

How do I download ITV hub

Just finish initial setup of the nowtv stick. The stick restarted, then takes me to the TV guide page. Tried going to the homepage, but that won't load up, tried searching for ITV Hub, no results found.Tried searching online. Can't seem to find how t...

Can't run app

Hi just set up my now tv stick and am on kids pass free trial. All my other apps are working such as bbc and netflix, however when I click on Now Tv app it saysNow TV could not be run because it could not be reinstalled from the network. Please check...

DAY SPORTS NOT ADDED from stick Please sort this issue

All of the smart sticks which have 3 passes on, 1 month cinema, 1 month entertainment and a day sports on. the day sports is NOT being added to my account, just the cinema and entertainment. And yes i no where they should be saved, in preloaded passe...

NOW TV Smart Stick - Poor Bitrate

Hiya everyone,  I recently have upgraded to a 4K TV and have been using my Now TV Smart Stick (purchased in early 2019) on it. We have all 3 Now TV passes as well as the Boost pass.  I've noticed that the bitrate and general clarity of the picture is...