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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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  • 21 thanks


Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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  • 1 thanks

WARNING: Do not gift, recycle or sell your NOW TV device

The sign out of your account option on the NOW TV device appears to work as it always used to, the device thereafter requesting a NOW TV username/password. So you would think that the device was logged out of your account, however currently if you th...

chai by Scholar 3
  • 7 replies
  • 7 thanks

Resolved! Now TV stick gets hot

Hi all, I am moving over to the Now TV sticks from the my boxes.  Is it just mine or has anyone noticed that the sticks get quite hot (and mine are not in direct sunlight either)?

Resolved! Now tv stick

Hi I've installed the now tv stick and was wondering if you can link it to freeview tv saves turning it on and off or is it just the extra channels that you can view on the stick? Thankyou.

Resolved! now tv smart stick

I have just subscribed to NOW TV and I cant get the app on my Samsung TV - just what do I need to get to watch now tv on my Samsung tv - any specific smart stick or now tv box?

Help set up

Help ! Just trying to set up my now tv. I have managed to get to the membership and it’s asking for my bank details . Do I need to enter this as I thought it was free . 

Casting from Android smartphone to TV

Hi everyone. Does someone know how to cast from an Android phone to TV through Now TV stick? Now TV app work perfectly on phone and stick on TV but when I try to cast screen directly from phone or through an app like Web Video Caster just doesn't wor...

Now TV Boost 50fps

Just thought I’d bring up something that has recently raised my attention regarding the Now TV Boost, that has recently been rolled out. Read below a quote from what Now TV said when they introduced it: “Smoother sporting action: Two Sky Sports chann...

Resolved! NowTV Stick software update

Just bought a Now TV Stick, after getting through the WiFi setup stages, then prompted for an update, which happened quickly.  Although now stuck on the restarting box, with the arrow just going round