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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Unknown Page Error

On the Now TV stick, I scroll down to account icon and the next page says unknown page error. I need to sign in to watch programs but it’s not letting me

Unresponsive remote

Hi all, I’m hoping someone can help because I’m at my wits end! I’ve had my nowtv stick for about 6 months and everything was great until recently when it seems like the remote just becomes unresponsive! It’ll let me do a few clicks and then nothing ...

No more sticks NOW (formerly NOW TV), Sky’s streaming service, has stopped selling the Smart Streaming Stick in the UK, as well as its older streaming boxes, and has in essence gotten out of t...


Hi     I have a Yellow Now Tv Stick and in need of a Replacement Remote For it. Which one do I need to get, as I bought one but its 'Not Pairing Up' and where can I purchase one from. Any help very much appreciated. xx

Now tv not working

All I get on my tv is a spinning blue circle works okay on my iPhone but not the tv tried uninstalling unplugging switching wi go on and off and nothing works ... no helpline could anyone out there help at all before I just cancel everything as losin...

Upgrade box

I've been with Now TV for years & years, would they give me a free upgrade to a smart box/stick or do u have to buy it?

Resolved! New Smart Stick is stuck on 'Let's get started'

I've only just bought the NOWTV smart stick. Every time I try to get it working I connect to the wifi then it updates its software and then when it re powers it goes back to 'Let's get started' Can this be fixed? 

Resolved! Now TV stick connection issue after power cut

We had a brief power cut last night and after this our Now TV sticks - we have 2 - can no longer see the WiFi network to which we were previously connected. Our router produces a signal at 2.4 Ghz and 5 GHz and the latter is by far the strongest sign...