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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Now tv stick and wireless problem

My now tv stick upstairs is suddenly not connecting to the wireless network. It always worked fine. I checked the network on the tv and it’s all ok, it’s only the now tv that won’t connect. I’ve re started now tv, unplugged it, checked the network. I...

NowTV Stick buffering

Hi All, I have a NowTV stick which i have had for a couple of years now. It has been well used being our main entertainment device but over the past month or so we have been getting an increasing buffering on it. I know that it isn't the broadband as...

remote not pairing

When I first got the Nowtv stick I connected it to my first TV the remote paired but it wasn't able to control the volume or the power button but everything else worked fine but on another TV it was able to control the volume and power. Recently on m...

Resolved! Netflix on nowtv stick not working properly

Hi, please can someone help me?! Netflix on my nowtv stick doesn’t load correctly, it plays ok for 30 seconds or so but then the sound starts to stutter and loses sync with the mouths on the film/series… all the other apps and sky sports play perfect...

I have 2 now tv sticks

I have 2 now tv sticks on different tvs but for some strange reason it will not allow me now to watch now tv on the other tv unless i stop watching now tv on the tv its on but have always been able to watch on 2 different devices at the same time and...