Showing results for 
Search instead for 
Did you mean: 


Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 0 replies
  • 21 thanks


Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 0 replies
  • 1 thanks

Resolved! How to add a channel from the Roku Home screen

I subscribed to NOW a couple of years ago so I have a Roku stick that NOW supplied. I'd now like to add Apple TV to my Roku. This means I need to go to the Roku Home screen, but I don't seem to be able to do that. The only home screen I can find is t...

No signal

Now TV stick suddenly won’t connect to television. Click down on the button on the stick and appears on the screen as ‘now tv’ loading page but then goes back to ‘no signal’ box on the screen. Please help

Resolved! NOW TV Smart Stick

Hi Guys n Gals, I have been using a Smart stick for around 8 months with very few issues, however I am unable to Pause/ Rewind/FF any programmes without it going back to live status after 1 minute, as opposed to the previous 29mins max option.I have ...

ITV HUB not working

ITV HUB has not been working for over a week. I have updated software versions, deleted & reinstalled the App but still not working. Every time the programme goes to start it chucks it back out to home screen. I have seen a similar post back in 2018 ...

IP address

My tv remote is broken , I want to pair my phone to use as a remote but cannot find IP address.

No way to control my now tv stick

My stick and remote are not paired and I have recently moved so have a new wifi network. I can't control the stick with the phone or remote. Is there anything I can do?

Netflix app not connecting

I bought a new stick to replace my old black Now box and connected today. All went well and I signed back in to catch up channels, Prime and Netflix. I've just tried to connect to Netflix and after the Netflix logo appearing it takes me straight back...