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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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When is a NOW Stick Defunct?

Hi I wonder if anybody can enlighten me, I watch NOW via a Dongle purchased within the last 12 months..It has worked as expected without any problems as far as I can tell delivering programmes from the likes of All4, My 5, BBC iPlayer and Itv hub.......

No Connection

I am unable to connect to Sky Sports thru NOW tv, never had any ribs before…anyone know anything? 

Resolved! Pre Roll Ads WITH Boost

Has anyone else started getting pre roll adverts even though you are paying for boost? I've just spent 5 minutes battling with my NowTV stick to begin a movie. After about 10 attempts to watch a movie and it showing me an advert instead which I immed...

Disconnecting from internet

I posted a while age about problems I was having with my Now TV constantly disconnecting from the internet at the same time each night ,usually about midnight.I never did find out what the problem was and it eventually resolved itself but has started...

Resolved! Stick can no longer see any wifi

My NowTV stick was working fine yesterday. I unplugged it this morning. I have tried to use it this afternoon and it cannot detect any wifi (there are several available). I can see thatching checked for software updates at 07:30 this morning so don’t...

Freezing

I have been been watching Gomorrah the past 2 Sunday evenings. I watched between 3 and 4 episodes each day. The show completely freezes with 10 to 15 minutes remaining. I have tried everything to resolve the issue but nothing works. I tried again the...