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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Error signing up

Would someone be able to help me understand why I'm unable to sign up to use my NowTV stick? When I'm trying to register my bank details it tells me "Error signing upSomething went wrong, please try again." I've tried over and over again to be given ...

Now tv stick poor download speed

Hi All,  I have tried the boards but having no luck solving this so far.  My now tv stick has always been a poor relation to my roku boxes and seems to have issues playing.  While my wireless connection is good - excellent, the Internet download spee...

Boost

I have gone back over the last years billing and have found BOOST on 3 different dates for £3. We only have one device (our TV which is rather old) We don't watch any sports on sky. So I was really confused to find another £5 added to my bill this mo...

NOW stick replacing remote

Remote failed 16th October. Spent considerable time communicating over Chat, having to repeatedly re-enter information and then having Chat timeout and having to do it all over again. Eventually Now agrees to order and send me a replacement. Today I ...

Resolved! BBC iPlayer on Now Stick

About 10 days ago iPlayer started behaving oddly. Open the app, log-in/select viewer, select a program to watch - then screen goes black, the current selection comes up as a ‘next episode’ preview, then speeds through in the preview window, goes to t...

When is a NOW Stick Defunct?

Hi I wonder if anybody can enlighten me, I watch NOW via a Dongle purchased within the last 12 months..It has worked as expected without any problems as far as I can tell delivering programmes from the likes of All4, My 5, BBC iPlayer and Itv hub.......