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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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National Theatre At Home - App on Now Stick?

I’m planning on buying my dad a National Theatre At Home annual subscription for christmas. He accesses all his on demand TV through Now Stick (non Smart TV with freeview via set top box) but I can’t work out how to get the NT content to stream - via...

Now devices offline

We have 3 now TV sticks in various rooms. All working fine until the same time last night they all went offline. We've tried resetting the Internet and we've reset all the sticks. Everytime we try to set up connection again none of the 3 sticks find ...

NOW stick stopped working

Stick stopped working,- reset and went through WIfi, connect to the internet etc.hit the get code button and next screen is blue with oops something went wrongThere's a problem loading the next page. Hit the back button on your remote and try again.D...

Cannot cancel my NOW TV membership

I am trying to cancel my NOW TV subscriptions.  I am logged in to my Account, 2 lots of money are being taken from my bank account every month, but when I go into My Account to cancel my membership, I get an error message to say there is a problem an...

Confused as hell about roku and my now stick

I am logged into my now tv account on my TV using my stick. My remote broke so I downloaded the roku app to use it via my phone . My current stick is not the original one I bought. I ordered that from the now website. My husband broke the stick and w...

Ceera by Advocate
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Error code, 'No video available,' NOW stick

An Error code displaying, 'no video available,'  have been displayed on my tv on numerous occasions, for the past several months. This  is usually resolved by resetting or troubleshooting my stick or control.  However for the past three days, I have ...

Connecting my now TV without the remote

Hi my now TV stick has been recset and my remote won't pair anymore! So can get past the pair your remote screen. Any help plz.... I can't even connect the mobile app because the sticks been recset and no conducted to the Wi-Fi 

Do I need a second Smart Stick to watch on another TV?

My TVs are over ten years old and do not have the Now TV app, hence I am using a Smart Stick on the main TV.  If I also wanted to stream to a second TV, and potentially watch it at the same time (via Boost), will I need a second Smart Stick?  Thanks!