Showing results for 
Search instead for 
Did you mean: 


Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 0 replies
  • 21 thanks


Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 0 replies
  • 1 thanks

Using phone to provide wifi for now stick?

Hi, I've just purchased my first ever caravan and I have put a spare tv into it. I had used a now stick with this tv before so all the pairing has been done and everything worked while I was in my house. Outside, in the caravan, there is obviously no...

Thaxted by Advocate
  • 2 replies
  • 1 thanks

Not enough space remove a channel

All of a sudden nowtv won't work saying not enough space and to remove a channel. We haven't added any channels but deleted 2 apps anyway.... Still same error. Any advice as nowtv is ghosting its own customers

Resolved! Now tv boost not working.

Just signed up to the Boost free trial but nothing is showing up as 1080p or 5.1 on tv or phone app.

Quality issues on Sky Sports - some kind of patterned overlay?

Hello! I recently purchased the sky sports pass with Boost, and I am using a NowTV Stick. The quality was a little below my expectations considering it's 1080p 50fps (it looks noticeably worse than BT and Amazon). Upon a little investigation I notice...

Remote for Now stick

A whole day spent trying to source a now remote for a now stick. Previous remote no longer worked. Joined Now broadband today, can’t connect tv to new Wifi. Was using a Roku app on phone. Searched everywhere to purchase a remote, contacted Now who co...

Resolved! Smart Stick Problem

Hi AllI am having an issue with gaining access to programmes on our Smart Stick (Model 3801UK) since the weekend. When I ask for a programme on the voice or by search all is well then when trying to go to the episode we want it fails and we get this ...

Marcus71 by Scholar
  • 4 replies
  • 1 thanks

Unauthorised bank charges i do not have account

I do not have a membership I do not watch now tv I have sky and an amazone prime account I did have snow trial 1 year ago I have noticed  today that the past  4 months that unauthorised charges have been taken from my bank account. Some up to 5 times...

ITV Hub continue watching

My updates ITV Hub app (March 2022) doesn’t seem to have a ‘Continue Watching’ section or anything that lets me pick up a programme or series where I’ve left off.  I’m having to search for my programme every time and remember which episode I was on. ...