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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Resolved! Cookies settings

I keep getting a cookies settings notice on my now tv screen but when I try to press allow, nothing happens so basically the screen is now frozen and I cannot access anything. I've tried  resets and other options. Nothing happens. This is the second ...

Power plug

HiPlease can you help.I have just bought the now tv stick ,the power plug is to deep to fit behind my wall mounted tv .can i use a iPhone power plug instead or is there a better  alternative thank you

NOW device offline error

Since Tuesday my stick keeps delivering a 'Your NOW device is offline' message despite strong WiFi signal and no issues with any other connected devices. These are also interspersed with 'NOW is not available' errors.  What is going on? I'm paying a ...

Having to set up as if a new customer

Being a now tv customer for a while I am well used to the ups and downs of the service but what happened last night was very annoying and I wonder if anyone else was similarly effected.I switched on to watch and instead of the home screen loading I g...

Stick is crap

I’m at my wits end with this stick. it wasn’t connecting to the WiFi (has done fine for the last few days, other devices working correctly) I’ve reset the stick, it’s wiped it which would be fine but now the remote isn’t working. I’ve been turning it...

Update 23/4/22

Hi, ever since the update with the overlay of now tv it took ages to load up. But I think the latest update has corrected that and now the home is the apps page which is much faster getting to where you want to do go and just how it used to be. So no...

Now stick used

Hi I just baught used stick when I setup it’s not showing any thing he just asking me put this 6 no code on login by mobile or pc when I did nothing happen plz help methanm u

Resolved! NowTV stick

Hi I've just set up a new (well 2019) NOWTV smart stick but there was no option to redeem the included Sky Sports 3 months pass during the setup.   I'm connected to my NowTV account etc.  Any suggestions welcome. Thanks Jon 

Resolved! Boxing match tonight

Just wondering if there is anyway through the now tv stick that I can watch the Tyson fury fight tonight? Seen a few posts but a touch confused! Thank you

Will NOW TV ever add GINX ESPORTS TV to there package

Hello everyone. I subscribe to NOW TV , sports, sports extra, entertainment, movies. I was wondering if NOW TV  will ever add GINX ESPORTS TV to there tv package. I really want to see that station. I'm really surprised  it is not available to subscri...