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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25090 Views
  • 0 replies
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NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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now Tv stick can’t find 5G wifi

Hi there I am having problems with now tv stick finding 5G wifi . Can only get connected to 2.4 which is super slow. Some people in forum have said change channel to 36  but how do I do that ?? All other devices have found and on 5G  just not the now...

Always asking for cookie consent (Roku)

For the past week, every time I open the app on the Roku stick, it asks me to accept cookies. Every time I click "Accept all cookies". Is there a way to make it remember my preference?

Now tv remote

my now tv remote will not work I don’t know why but I’ve tried new batteries it’s just making like a loud buzzing noise it won’t let me repair it to the device for me to get it working 

Does the Sports Day Membership include Boost?

Hi there Just a quick question - does the Day Pass include boost? As No point in getting a day pass if the stream is in 720p. If Day Passes are 1080p then that would be great. I could not find it the answer on Google or the Now FAQ's. If someone can ...

Membership/Device

I have had a NOW TV stick since 2013 and membership cancelled and renewed 24th April  2022 with automatic BOOST.But cannot add device and only can watch on phone.Don't understand why.

BBC iPlayer auto "select who's watching..."?

Every time I click on BBC iPlayer I'm asked to  "select who's watching..."? But it's always me ("mal") who's watching. So why can't I set it up so that I go straight into iPlayer without having to select "mal" every time on NOW stick? I've scoured th...

mal58 by Advocate
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  • 1 replies
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Resolved! Cookies settings

I keep getting a cookies settings notice on my now tv screen but when I try to press allow, nothing happens so basically the screen is now frozen and I cannot access anything. I've tried  resets and other options. Nothing happens. This is the second ...

Power plug

HiPlease can you help.I have just bought the now tv stick ,the power plug is to deep to fit behind my wall mounted tv .can i use a iPhone power plug instead or is there a better  alternative thank you

NOW device offline error

Since Tuesday my stick keeps delivering a 'Your NOW device is offline' message despite strong WiFi signal and no issues with any other connected devices. These are also interspersed with 'NOW is not available' errors.  What is going on? I'm paying a ...