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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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That didn't go to plan...

Getting fed up of trying to watch anything on now TV.   70-80mps download speeds and good connection from BT internet.  All systems and software up to date.   Tried resetting everything.  It loads the adverts then stops to buffer and comes up with "t...

Now TV Smart Stick

Hi there, I am a subscriber of NOW TV with the Entertainment Package on my Talk Talk BoxI am wanting to add another TV in the Bedroom, Can you tell me if i can purchase the Smart Stick and add that to my account on the exsisting Entertainment Package...

Resolved! Theme’s

Looking for advice for changing my themes on my now tv stick, currently using bouncing now tv symbol and would like to change to a personalised theme . thanks Danz 


I would like to get my stick activated

Now tv stick loosing connection

My NowTv stick had been playing up for a while now. I keeps loosing connection to the wifi. It will connect then disconnect all the time even though the wifi if working on all other devices.Please help me, this is really bugging me as I can’t watch a...

Resolved! My stick is not charging

Hi My stock is not charging in the TV or when just plugged in. If I get a new stick do I have to make a new account or can I use the one I have now 

Hello66 by Mentor
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Now not working on roku box

On my roku box now does not appear as a channel in the channel list. When I search for channels it comes up with the new look and looks like its downloaded but when I click go to channel it does nothing. U hear the selection noise from the roku but n...

Activation code not working

I've got a nowtv stick set it up on TV screen it says goto and put in code I have done this Several times and it won't work can anyone help  

Now TV Stick Remote Replacement

Where can I get a replacement NOWTV remote? I have looked on so many retailers but they’re around £40 I could get a whole new nowtv stick for that?

annamh by Advocate
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