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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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  • 21 thanks


Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 0 replies
  • 1 thanks

Now tv stick

My remote is flashing green and not working , I have changed batteries, tried troubleshooting, still not working , all I want is a new remote sent out but I can’t go anywhere online on NOWTV account for help as it just brushes me off the chat and sen...

Kerrie by Advocate
  • 2 replies
  • 2 thanks

NOW tv scam

Signed up for the free package didn't like it cancelled my subscription but still getting charged. Only notice I was still getting charged when I got an email stating that I was getting charged for multiple devices. The contact us section is useless ...

Sky store

Hi, I use the Now TV stick to use Sky Store but as of yesterday 13th September it won't open , I keep getting error code 0003. I have updated the software on the Now stick but it does not help.


We have now entertainment through bt on our box but also have a now TV stick which up until today has been working. Tried to use it and its telling us that we need to buy membership to use it. Don't understand why this has happened?

Nowtv stick problem

Hello!I'm having a problem with nowtv movie. I have sorted out the pen number I Can what movies now on nowtv stick but there's a problem after 2 minutes the nowtv movie screen gos into a Black picture with nowtv writing in white gos  up and down the ...

Resolved! Pen number not being recognized

Hello I'm having big problems with the pin number I have changed it too many times too much in viewing pin number Go to the moves old pen number is still stuck in in. It doesn't remember me making a new pen number... Nowtv Irelan...

Screen saver keeps coming on

Hi I’m just wondering if anyone else is having difficulty while watching something. For the last couple of days every time I watch something after 15minutes the screen saver keeps coming on. You can still hear the film even though the screen saver ha...

Resolved! Sorry, Now TV is currently unavailable

Hi, it’s saying on my tv screen “ Sorry, Now TV is currently unavailable, please try again later” it’s been like this for a couple of days, tried unplugging both tv and stick but still nothing, I can get it on my iPad, can anyone help please ?

Standby whilst live streaming

When watching live TV by NOWTV stick keeps going into standby mode 10 minutes in with the floating logo. I can still hear the audio and I can't figure out how to stop it from happening. It's only started happening the last few days 

Cookies Consent

Stuck on Cookies Consent remote won't operate with a stickHow do I get it activated?