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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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  • 21 thanks


Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Connection to Now Tv

Hi I am a new Now Tv Broadband customer with an Entertainment package. It seems my Sonia Bravia tv is not compatible. Do I need a Now stick or box to watch Now Tv. Many thanks

Resolved! Now TV as a gift

I have bought a now TV stick with a 12 month pass as a gift for someone.I've received the package, I assume preloaded, but I'm not sure what a tivation details the recipient will need.Can anyone advise me because NowTV chat has blocked me!! so I can'...

Now tv Stick

Received Stick a week ago; charged Stick with the supplied adaptor for several hours, and have repeated process at least 3 times, and  Reset at least twice, however, I've 2 questionsQ1   Plug in charger and the following happensLight comes on briefly...

NowTV stick - Tracking says "Returned to Sender"

Ordered a stick, took 5 days to be dispached. (Which is like the 1980's compared to most online delivery services).Looked on Royal Mail tracking link and:"Returned to Sender"Really? So I got to wait for you to get your parcel returned, then for you t...

Now tv stick

Hi  I ordered my now tv stick in the black Friday sale, however it has not been delivered. It said within 5 working days but has been nearly 2 weeks, I have tried to track the parcel but it says it is ready to be dispatched. Can someone help me?? I c...

Tv stick not working

Bought a new stick yesterday  Plugged in. Followed instructions  Got a code on the screen. Been on phone set up new account but code not being recognised and can't get now tv on TV. Can get it on my phone. Help please  

Using NOW TV stick with cinema amp

I have an old style NOW TV box which is fed into a cinema amp (rear) input. My cinema amp has a frontal USB port which I have previouslu used successfully with an iPad & PC. I would like to purchase a new NOW TV stick - would this work similarly in t...