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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Terrible picture quality

For the second time this week I’ve endured terrible streaming quality watching live Premier Lge football at £7 a shot!  I have 10Mbps of data incoming every game but have now decide this service is s**t. Ciao Now TV. 

Unable to Purchase Sky Sports Day Pass

Is anyone else unable to purchase a sky sports day pass on NOW TV today? I can't even access my passes on my account. Been saying please try again later all morning?

No sound through sound bar

I've used now tv for a long time now. It runs from previously a white box and now a smart stick into a HDMI splitter through my sound bar and into my tv via HDMI. The problem that has started recently is no sound will come out of the sound bar, I get...

Update lot of rubbish

So after being pestered with emails from nowtv saying my now tv box was outdated and in need of a update I eventually got an update and i wish i never I've had the laggiest, slowest, crappest experience with the now tv stick from refusing to connect ...

Now TV stick needs reconnecting to WiFi

Every time I put my TV into standby, and then try to watch nowtv again,I have to reconnect the WiFi.  There’s no issue with signal.  Driving me crazy.  Any ideas?

Connecting now tv

I have only one hdmi port on my tv. Could I buy a female hdmi socket to use in the USB port ( I have 2)!  Would this work. The hdmi port I have is in use. 

Now tv stick glitch

Whenever i power up my nowtv it starts up and loads fine. Then when i press any button on the remote after a few seconds it powers itself off and resets back on. Very annoying as you can imagine! Anyone else had this issue? I tried resetting it manua...