Showing results for 
Search instead for 
Did you mean: 


Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 0 replies
  • 21 thanks


Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 0 replies
  • 1 thanks

Not the easiest thing to work out

So I was attracted to now TV to watch series that I've never had access too, such as GOT, true detective, walking dead, etc . I liked the idea of a pay monthly thing, like Netflix and prime, so was expecting a similar experience with this.  I'm findi...

Is it possible to password protect smart stick

So I was just sitting casually watching a box set on TV minding my own business and suddenly my program went off and YouTube popped up instead, it was a video of a nice Irish man chatting about recovering from hair transplants.  As informative as the...

Now Tv Stick - Connection Dropped ...ALL THE TIME

My new Now Tv stick can’t hold a connection. Constantly dropping. Been through the troubleshooting guide step by step, updated software, reset stick, rebooted WiFi but nothing secures the connection.  Sometimes it works for an hour. Sometimes not at ...

Resolved! Now TV Stick cinema pass expiry

I have recently bought a smart stick which came loaded with 1 month cinema pass. At the moment I havent activated it and can see it is available for me to activate when I go to my passes on my account. It doesnt say when it expires though. I dont wan...

Youtube app loads up wrong channel

When I sign in to the Youtube app, it loads up the wrong channel on my account, and doesn't let me change to the channel I actually use. Is there a button I'm missing on the screen?  Sorry if this should be going to a support team at Youtube instead,...

Volume not loud enough

I have got my tv stick in the hdmi slot on my sony tv.  I have surround sound operated through a DVD player connected to the tv with optical cable.  When watching normal tv or playing dvd’s the sound volume is fine.  However when watching now tv we h...

Now tv stick

Hi I am having problems with my now tv stick, it keeps going back to the home page and then freezes, I have carried out a factory reset and it is still doing it, I have checked internet connections and there are good, I only bought this stick Novembe...