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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
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Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
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  • 21 thanks


Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
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Stick needs hard reset after being on standby

Hi. I've had my stick a week. Everytime the stick goes into standby it completely freezes. They only way we can get it to work is by completing the hard reset and setting it up EVERY DAY. it is getting tiresome. I assume this is a faulty stick? How d...

Resolved! ROKU model number

Just out of idle curiosity really, does anyone know what the ROKU model number assigned to the NowTV Stick is?

Faulty remote

What a mission..i have 6 months warranty left and my remote has decided to stop connects but dosent do i request a new remote under warranty .. there is no number..the website dosent help either... it says let them know but no w...

Smart Stick with Entertainment Pass

I was given a Smart Stick Bundle with an inclusive Entertainment Pass for Christmas, which seemed successfully activated, and my account said the date when it will last to. But now I have navigated away from that page, if I go to my account in passes...

InkyB by Advocate
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Hi all could somebody please help me I recently brought a pass and i seem to have purchased a sky cinema pass instead of the entertainment pass is there any way of getting it changed ? 

Now TV stick ver Roku premiere stick

I bought a now tv stick a few months ago and had to constantly keep reconnecting to my WiFi router to get acceptable sound and picture quality although the sound was never in synch with the picture. Now after purchasing a Roku premiere stick (to get ...

Resolved! SMART Stick or SMART box

Hi folks... New to the forum... I have recently left SKY, having been with them for donkey's years... and have now subbed to NOW TV on a 6 month pre pay offer... I still want Freeview and the players (BBC, ITV, 4od, 5od) and I watch Netflix a lot... ...