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Activating your NOW TV Stick

If you're lucky enough to receive a NOW TV Stick for Christmas, you can find out how to set it up and activate it by watching this video below:    [video]   If you've received a paper voucher in your box, you can watch this video below to find out ho...

Karl-F by Community Manager
  • 13316 Views
  • 0 replies
  • 3 thanks

Netflix on your NOW TV Smart Box or Stick!

Netflix is now available for NOW TV Customers to download through select NOW TV Devices.  What NOW TV Devices I hear you ask? Please see below: NOW TV Box (Black)NOW TV Smart StickNOW TV Smart Box with 4k & Voice SearchNOW TV Smart Box with HD & Free...

Karl-F by Community Manager
  • 25099 Views
  • 0 replies
  • 21 thanks

NOW TV Stick FAQs

Here is your quick list of FAQs that link to our help site to provide you with all the information you need on your NOW TV Stick.   How does the NOW TV Smart Stick compare with the NOW TV Box? Have a look at our help article here where you can compar...

Simon-J by Community Manager
  • 13092 Views
  • 0 replies
  • 1 thanks

Now tv remote and fire tv

Hi, does anyone know if its possible to use your now tv remote to control the volume, then on and off a fire tv

RonnieL by Mentor
  • 1383 Views
  • 6 replies
  • 2 thanks

Stick not responding to remote

This evening my Nowtv stick as suddenly stopped responding to the remote.  I've tried everything from changing the batteries, to resetting the router and resetting the stick. But now I've reset the stick the remote still cant get a response.  I'm not...

Sandie by Advocate
  • 2317 Views
  • 4 replies
  • 0 thanks

6 digit number given on now TV won't reset via mobile

After the massive Virgin outage April 2023 my Now stick would not work . Eventually I put stick back to factory settings , went through all the fuss of creating new password / account settings etc.The only way that the system would then except the 6 ...

GaryH by Advocate
  • 354 Views
  • 0 replies
  • 1 thanks

Resolved! ITV X

Is anyone having problems watching ITV X ? 

steve_l by Scholar
  • 1955 Views
  • 6 replies
  • 3 thanks

NOW stick stopped working

Hello,I have a NOW stick which does appear to pick up the signal (indicator light comes on) for around 10 seconds, then the indicator light flashes for 8 pulses then the stick goes dark.  I have re-set router (NOW broadband), switched TV on/off, unpl...

ERROR MESSAGE

A NOTE TO NOW TV: WE PAY GOOD MONEY FOR OUR SUBSCRIPTIONS. SO GET YOUR ACT TOGETHER & RECTIFY THIS ERROR CODE 12 ISSUE!

Sam71 by Advocate
  • 1843 Views
  • 9 replies
  • 1 thanks

Pause stopped working (now tv stick)

Pause has stopped working on now tv stick (it is the Now branded one) trying to pause sport channels. I did a factory reset and still not working. Any suggestions to get it to work? 

RobC by Observer
  • 863 Views
  • 3 replies
  • 4 thanks