Hi all, I’m hoping someone can help because I’m at my wits end!
I’ve had my nowtv stick for about 6 months and everything was great until recently when it seems like the remote just becomes unresponsive! It’ll let me do a few clicks and then nothing for a good 10 minutes and then it’ll decide to work again! (Or I give up before then and have to turn the plug off and back on)
There’s no rhyme or reason when it happens but it’s happening more and more frequently.
I can still control the volume just fine.
(I know it’s the remote and not the stick freezing because sometimes I’ll be stuck on fast forward/rewind)
I've tried changing the batteries in the remote, resetting the stick and nothing seems to be working, infuriating isn’t the word 😞
Any help would be appreciated, thank you!
Have a nosy at this link, it might be of some help.
The bit for repairing the remote hopefully works.
Worst case set your stick back to factory settings.
Head onto Live chat chat and see what NOW staff can do for you.
Depending where you got the device they might say to head back to the retailer.
Click "chat online"