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sdan10
Scholar 3

Re: Unknown Page Error

hi uk bob

thats this error back once more now tv just cant or wont fix this so fed up 

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ukbobboy
Legend

Re: Unknown Page Error

@sdan10 

 

Hi Dan

 

I've been watching "V" over the past week or so, on my Samsung Smart TV, without any problems.

 

Not sure what more you can do other than reiterate to Now TV that this problem is still ongoing, of course you can take your business elsewhere if you feel you've done all that you can and nothing's happening in response.

 

Sorry Dan, but you can either wait for the fix to be applied or move on.

 

 

UK Bob

nefabeta01
Newbie

Re: Unknown Page Error

Hi

 

an 'Unknown page error'  happens every time I watch Now TV thro' the App on my Sony

Bravia OLED TV. I won't be able to subscribe to further Sport Day passes until the issue is fixed as it ruins the enjoyment of watching live sport.

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ukbobboy
Legend

Re: Unknown Page Error

 

 

Hi Everyone

 

That dreaded "Unknown Page Error" is back and struck my Samsung Smart TV about 1.00am this morning, when I wanted to watch "Fringe". 

 

At this stage of the game, I don't know if it's just Samsung's affected, other platforms, other makes of smart TVs  or just me, either way it's back and just as deadly, i.e when accessing Now TV my TV is partially bricked.

 

You know, It makes me feel that Now TV has rolled out another one of their untested updates (can't prove it coz' they don't announce their roll-outs).

 

However, I'm going to see if my TV is unbricked over the weekend, if not then I'll put in a help request.

 

 

UK Bob

 

 

 

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sdan10
Scholar 3

Re: Unknown Page Error

 

thats unknown error back once more on my now tv stick  i paused a movie on sky cinema on demand 

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gavs82008
Legend 5
Legend 5

Re: Unknown Page Error

@sdan10 

Have you tried the usual, unplugging of the device and your router for a few minutes?

 

Worst case there is setting the stick back to factory settings.

https://help.nowtv.com/article/hard-factory-reset-now-tv-box-stick


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
sdan10
Scholar 3

Re: Unknown Page Error

my now tv stick in bedroom is ok  its the stick down in living room that the error is

gavs82008
Legend 5
Legend 5

Re: Unknown Page Error

@sdan10 

If you can perform the “tasks” in my post, fingers crossed that it sorts it out for you! 

What I’ve certainly noticed over the past fee months is that Now TV sticks are becoming more unreliable compared to the Now TV app on Amazon fire sticks. 


FYI that I do not work for NOW, I am simply a NOW customer trying to help I am a Community Contributor This means that I know a lot about the service and like you I am still a customer. For any account issues you’ll need to contact staff via customer support.
sdan10
Scholar 3

Re: Unknown Page Error

i will do as you said and try it