I'm having same issue, I've tried everything to fix it. Reset my now TV black box. Reset internet, even reset using secret menu (Press menu 5 times then fast forward 3 times then rewind twice on the home screen)
It only happens on live channels for me it seems like everyone else.
I was just on live chat and explained this issue to them. I really hope it's taken seriously and fixed. Glad I've found this and I'm not the only one.
@NowTV can you send my old white box back from the recyclers please.
This error every 30 minutes is not funny, please get it sorted. If it’s not sorted by my next renewal I’ll be cancelling my pass.