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[Anonymous User]

@Anonymous User if I do that I do indeed get the old interface but it doesn't recognise me as having a sports subscription, so it's no help.

[Anonymous User]

My point exactly, they are ignoring us at all costs over a recognised issue.

[Matty999]

For those posting earlier saying they've had a response from the tech team claiming the fault has been fixed. Wait and see, I've again got the error message at 6.00 watching ipl on sky sports mix using the now tv stick. I am seriously  sick of this nonsense.

[Anonymous User]

And I’ve got it again this morning. Exactly on the half hour

[sdan10]

i got e.mail yesterday from now tv saying that was fixed so it is not fixed.

i have just put sky news on as i was getting it with all live tv.

[Anonymous User]

I must admit when I got the "all fixed now " email, with no explanation I was sceptical.  Especially as I wasn't able to reply to it.

It seems that scepticism was well placed.  Had it again this morning.

[stammie1609]

I had this fault so badly last Saturday I gave up on using the Now TV stick and switched to using my Chromecast Ultra,

everything has been perfect on that so it definitely seems to be a software fault and not a fault with Now TV's servers.

[happynowtvuser]

so Sunday morning F1 its happening again

[sdan10]

i think now tv are doing a software update  i was getting this error to for 4weeks so its still not fixed 

[JulietHotel]

No, definitely not fixed. I've had it this morning intermittently while watching rugby.