Sorry, Now TV is currently unavailable

[Anonymous User]

Hi, it’s saying on my tv screen “ Sorry, Now TV is currently unavailable, please try again later” it’s been like this for a couple of days, tried unplugging both tv and stick but still nothing, I can get it on my iPad, can anyone help please ?

[Anonymous User]

Interesting information - thank you for the links.

It seems there is no solution to the vast number of DNS lookups from NowTV/Roku sticks. Some people seem to be saying that whitelisting the two domains (as I have) significantly reduces the number of lookups. Others saying that it's best to block these domains to stop Roku 'snooping' unnecessarily on people's viewing habits.

I think for me personally, as I rarely use the NowTV stick, the best solution is simply to switch it off.

Interestingly though, in my NextDNS logs, I'm only seeing the above domain lookups about once every 15mins or so. I'm not sure if this is because NowTV/Roku have actually fixed the problem with all these DNS lookups, or if it's because NextDNS is not actually logging or displaying the same level of detail that PiHole does (if the latter, then perhaps I should ditch NextDNS and return to PiHole).

[RoyB]

@Anonymous User 

If you were making a phone call and got through first time, how many times would you redial? 😛

Now won’t work if it can’t get through to demdex, and just stops.

But the Roku checks are programmed to rake place infrequently if they can get through; whereas if they can’t, they retry and retry at a furious pace. Something that’s designed to minimise the delay if there’s a temporary glitch, but no-one at Roku seems to have heard about backing off the frequency of attempts that keep failing - an omission that is a very amateur coding mistake, that should be caught by any decent code review and corrected.

Just whitelist them so they go through, and the blizzard ceases, though. And what, exactly, are Roku going to learn from these messages that you don’t want them to know?