I am part way through the process of setting up. Broadband is working. Have plugged in the stick. Have connected to broadband with password. All I can see now is NOWtv wandering round the screen. Pressing buttons on the remote has no effect. Thanks.
Hi @Anonymous User
Sounds to me that the nowtv remote is not responding or as un paired it's self from the stick or try fresh batteries.
Maybe try re pairing the remote again (see link below).
If that does work, try a factory reset by holding in the small reset button on the stick for about 6 seconds whilst powered on.