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Anonymous User
Not applicable

Set up

Loading smart stick on to my logik TV will not recognise the make of TV is they any way round this to move forward with set up

 

 

1 REPLY 1
RoyB
Legend

@Anonymous User 

 

Try the brand names Vestel and Cello instead of Logic.

 

If it still isn’t recognised, just skip that step and move on. It will mean that the On/Standby button and the volume control and mute buttons on the remote won’t work your TV, and you will have to use the TV remote for this, but the rest of the buttons on the remote pair with the Stick, and will work it just fine.

 

There is a bit more about the TV discovery process going on here in the documentation for Roku sticks; Roku make the NowTV sticks, and the TV pairing process is much the same, but the NowTV help doesn’t go into the detail that the Roku help does:-

 

https://support.roku.com/en-gb/article/360004786894-why-is-my-roku-enhanced-remote-not-controlling-volume-and-power-on-my-tv-

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.