30-10-2022 18:29
Hi guys i get this error message ( sorry there was an error in the player )when i try play live events on sports
but all other channels are working on the sports
30-10-2022 18:31
Forgot to add they work fine on my computer i must add im using a roku stick in my tv thats where the problem is
30-10-2022 18:34
@Anonymous User
Can I assume you’ve checked to see that the Roku stick is fully updated along with deleting and reinstalling the app for NOW?
What about unplugging the stick and your router for a few minutes?
30-10-2022 18:37
30-10-2022 19:15
@Anonymous User
Best report the fault with staff via live chat. Make sure you click “chat online” within the green box, don’t hit “get help quicker” as this is a bot.
https://help.nowtv.com/article/how-to-submit-a-complaint
Or email support using the address in the below picture.