Remove devices

[Anonymous User]

How do I remove devices from my now tv account? 

[gavs82008]

@Anonymous User 

Is there a particular reason why you need to remove devices?

[schnapps]

Hi @Anonymous User 

Have a read of this linked help article below for more understanding how to Manage your Devices, where there is no option to pick and delete a particular device and since the summer it's a dynamic list and after six devices are added on the list.

The link article below will explain it in more detail how it works.

https://help.nowtv.com/article/managing-my-devices 

If you are attempting a forced logout on all devices because you don't want somebody to use a device in your account name anymore, then apparently it's currently missing at the moment by following the link instructions, according to a number of customers (though i haven't personally tried a change of password and a forced logout to remove an unwanted / unauthorised device).

[RoyB]

@schnapps @Anonymous User 

It isn’t missing, it’s there, and you can go through all the steps perfectly well.

It just doesn’t have any effect, is all.

[Anonymous User]

There isn’t an option to force logout. 

I can’t follow the steps in the link because I have no more devices to add to remove the other ones 

[RoyB]

@Anonymous User 

???

It’s not to do with Devices, it’s to do with passwords.

On that link, go down to 

How can I stop someone else from watching on my account?

And in there, you can see what the dialogue is, so you know how to use it once Now get it working again.