20-12-2018 20:39
Has anyone had issues with the amount of times they need to keep changing the batteries in their remote?
At the moment I'm having to replace my batteries every 3 months.
That surely can't be right?
20-12-2018 23:04
Hi @Anonymous User
Both my nowtv smart remote on my 4K smart box and Roku remote on my Roku Stick Plus offers similar battery life of 3 to 4 months.
Where I am guessing because it uses direct WiFi to operate the devices, it drains the batteries more quickly because its always on the WiFi network, compared to a conventional IR remote which only uses battery power when you pressing the remote buttons.
29-12-2019 12:44
Having same problem. Put new batteries in on Christmas Day and it’s already run out. Probably 5th set of batteries in 2 months and there not cheap either 😡
29-12-2019 12:53
Hi @Anonymous User
I have noticed since recent firmware / software updates on my NowTV 4K Smart box that the smart remote controller is starting to eat through batteries myself where i am getting about a month out of my remote.
Also i noticed when using cheaper batteries, when the battery level is about 50 % or less the remote starts to get unresponsive 😡.
13-10-2020 22:09
Mine are draining weekly??!!
14-10-2020 7:38
Hi everyone,
It sounds like a physical technical fault with the remote as my understanding is that the remote doesn't work unless you have physical pressed a button so to make a connection which then transmit the information to the box.
If your battery is draining down in a short time then this could be caused by either a short in your remote or a faulty battery (unlikely).
It's very easy to get a short in your remote control it can be caused by spilling a drink on it.
I hope that this will help.
Good luck.
GJ
12-03-2021 13:56
I have the same problem.
The Now TV remote is basically a Ruko remote. They are all having the same problem. It appears to be design / firmware as the remotes are not infra-red (because the stick is behind your tv).
That said, it is not good.
Sollution - Probably isn't one!
18-02-2022 21:06
INSTALL on you phone "Roku - Official Remote Control" and control from your device. Works for both Apple and Android phone.
18-02-2022 22:47
@Anonymous User
I have had to factory reset my Now Stick because it frozen 😢
How do I get back into communication with it from the Roku mobile app?
18-02-2022 23:48
When you start the app from the bottom menu go to Devices. You should see it there if all ok